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Complaints

We hope to be able to resolve all issues...

We have a complaints policy which sets out how all complaints will be handled. If you wish to raise a concern or complaint please speak directly with the appropriate member of staff.  This could be your class teacher, a member of the admin team. We would hope to be able to resolve all issues at this informal stage.  If, however, you are dissatisfied with the outcome please refer to the Principal.  

A complaint about the Principal should be made in writing to the Chairman of the MAT for initial consideration, addressed to the CEO at the school address. 

Useful Contacts

The Principal

Alison Ashcroft

Didcot Primary Academy

Chestnut Drive

Didcot

Oxfordshire

OX11 6DP

email: office@didcotprimaryacademy.org

Mrs Jodie Croft (CEO)

Omnia Learning Trust 

C/o Twickenham Primary Academy

57 Colne Road

Twickenham

TW2 6QF

email: admin@omnialearningtrust.org

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